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Single Pass backup of MS SQL 2012 error

Thread needs solution
Regular Poster
Posts: 36
Comments: 65

Hello,

I have Windows Server 2012 R2 Std EN and Acronis Backup with SQL addon build 39029 En and SQL Server 2012 Standard. I cannot perform single-pass backup on this machine. SQL instance is running. I get following error:

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Log Entry Details
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Type: Error
Date and time: 2015-01-10 22:38:16
Backup plan: SQL Backup 2015-01-09 22:51:50
Task: Simple backup (Full)
Code: 20 250 685(0x135003D)
Module: 309
Owner: Administrator@CER
Message:
Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_39029
Message: Command 'Backing up' has failed.
--------------------
Error code: 54
Module: 482
LineInfo: 5c71ebf434f0c47a
Fields: $module : disk_bundle_vs_39029
Message: Failed to collect all of the data required for single-pass backup of Microsoft SQL Server.
--------------------
Error code: 4358
Module: 87
LineInfo: e4fe5c9fd5e63ded
Fields: $module : aaib_mssql_backuper_vs_39029
Message: Failed to collect the metadata of the SQL Server databases selected for backup. The databases will not be backed up.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01E20036+0x00571106

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--------------------
Log Entry Details
--------------------
Type: Warning
Date and time: 2015-01-10 22:38:16
Backup plan: SQL Backup 2015-01-09 22:51:50
Task: Simple backup (Full)
Code: 5 701 632(0x570000)
Module: 87
Owner: Administrator@CER
Message:
SQL Server databases of instance 'MSSQLSERVER' have not been backed up because the instance is not found in SQL Server VSS Writer.
--------------------

0 Users found this helpful
Forum Member
Posts: 0
Comments: 53

#1

Hi Martinez,

from the error message follows, that we are working here with the VSS problem.

To make sure the issue is VSS writers, do the following:

* In command-line, run vssadmin list writers

* If in the output it displays missing next to SqlServerWriter, then this is the issue.

Further information and solution you will find in this article under Troubleshooting - 2. Error troubleshooting - 2.3 VSS writers/providers issue

The same solution you can find on this MS Forum.

Beginner
Posts: 1
Comments: 1

#2

Hello,

I checked the VSS writer service and no issues, can you suggest another solution please ?

 

Thanks in advance.

Forum Moderator
Posts: 124
Comments: 4762

#3

Hello ACC

Thank you for your posting! This thread is two years old, would you kindly start a new one and post more details on your specific environment and configuration (what product edition are you using? what are the settings in the backup plan? are you using the latest build version?). Please attach a full error message if any.

General troubleshooting steps for issues with backing up Microsoft SQL data you'll find here

Thank you!