Acronis 11.7 agent installation error (licensing problem of management server)
My client wants to install Acronis 11.7 agent.
My client entered the IP of the management server on the screen to specify the license server.
And the following message is displayed and the screen does not go to the next screen.
"Failed to connect to the remote machine's license server with the specified ip address (name)."
The communication status between the management server and the agent device is as follows.
Firewall: all open
Ping: good communication
Enter each other's IP and host name in both hosts file
In my opinion, communication between the management server and the agent device seems to be fine.
I am wondering what the problem is and how to fix it.
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