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Acronis Backup 11.5 and Bitdefender

Thread needs solution
IIR
Beginner
Posts: 3
Comments: 2

Hello,

Following the installation of Bitdefender Gravity on our client workstations (Win 10), backups with Acronis Backup 11.7 no longer work on the workstations.

On the client that has the management console, it is not possible to connect to the local client. Accessing the console also returns an error.

What to do ? Which process is allowed on Bitdefender?
Disabling the firewall does not change anything.

Thanks for your help.

1 Users found this helpful
Forum Moderator
Posts: 209
Comments: 6627

Hello IIR,

please consult with the article https://kb.acronis.com/content/36429 on the list of executables and Acronis components to exclude in your antivirus solution.