Acronis Backup cannot access local hard disk for recovery on DELL notebook
I have Acronis Backup 11.7 installed on a DELL Precision 5540 Notebook.
I created a few backups on an external USB HDD. When I first tried to recover a backup (full partition recovery), Acronis Backup needed to reboot. After reboot it showed a progress dialog. In one of the tabs the progress was on 15%. After staying on this value after a while it just rebooted without any further message shown.
After reboot in the log there were some error messages like "underlying layer disconnected". I tried several times with the same result.
I reinstalled Acronis Backup. After that I did not see any of these past "underlying layer disconnected" error message again. Even when I tried to recover again, the only message in the log is like "Message: To complete execution of the running task, a machine restart is required.". There is not log entry for the part after the restart but the recover itself still does not work.
When I try to boot from the created bootable media, I don't see any internal hard disk - only the external USB drives (HDD & USB stick). The same on another DELL notebook. On my private no name PC internal hard drives are visible.
I also tried to create a "Windows PE" boot media after installing Windows ADK. But in the "Bootable Media Builder" I cannot select my USB stick as destination...
Any ideas how to proceed now?