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Backup activity frozen

Thread needs solution
Posts: 6
Comments: 1

In the agent system backup process is frozen for more than 12 hours at 20%. Tried repairing, and reinstalling the Acronis on the agent after that and also same issue.

Attached are screenshots for reference.

Thanks in advance

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Screenshot (41).png 330.27 KB
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Acronis Support
Posts: 0
Comments: 488

Dear Mahesh Kumar,
Thank you for reaching out. We would recommend checking this aricle: 
Acronis Cyber Backup: Troubleshooting Performance Issues | Knowledge Base