Failed to get archive URIs from location

Hi,
Recently I got an error with my Acronis (Version 11.5 build 11.5.38929) which is failed to get archive URIs from location. The errors are listed below:
Code: 10,551,496(0x00A100C8)
LineInfo: 0x9A79F20828BCCC4;
Module: archive_manager_plugin_vs_38929
Message: Failed to get archive URIs from location 'arl:/9268A143-1B1C-45F2-9891-F1B76A9E74E6/911B89C4-8444-42EC-A571-145C313BFFD3'.
Code: 10,551,496(0x00A100C8)
LineInfo: 0xB320396ADFE3B55;
Module: archive_manager_plugin_vs_38929
Message: Failed to get archive URIs from location 'arl:/9268A143-1B1C-45F2-9891-F1B76A9E74E6/911B89C4-8444-42EC-A571-145C313BFFD3'.
Code: 10,551,496(0x00A100C8)
LineInfo: 0xA0F87A51D6F9CC72;
Module: archive_manager_plugin_vs_38929
Message: Failed to get archive URIs from location 'arl:/9268A143-1B1C-45F2-9891-F1B76A9E74E6/911B89C4-8444-42EC-A571-145C313BFFD3'.
Code: 4,194,944(0x00400280)
LineInfo: 0xA1D3981537C68767;
Module: archive_manager_plugin_vs_38929
Message: Failed to open the metadata directory.
Code: 4,194,350(0x0040002E)
LineInfo: 0x3F26773FAB7BDA10;
Module: archive_manager_plugin_vs_38929
Message: Failed to open the backup location.
Code: 262,154(0x0004000A)
LineInfo: 0xF35F747B3B21F9DD;
Module: archive_manager_plugin_vs_38929
Message: Error occurred while creating the file.
Code: 65,520(0x0000FFF0)
LineInfo: 0xBD28FDBD64EDB8EE;
Module: archive_manager_plugin_vs_38929
Message: The specified network name is no longer available
Could you help me to get resolving this issue?
Attachment | Size |
---|---|
Acronis Version.jpg | 101.89 KB |
Best regards,
Ekaterina Surkova | Forum Moderator
Information provided AS-IS with no warranty of any kind.
To contact support, please follow http://www.acronis.com/en-us/support