Skip to main content

"Failed to get the last checked date" in the events log

Thread needs solution
Beginner
Posts: 6
Comments: 13

I see this error message in the events log, but cannot find the solution. Please help!

Thank you.

 

0x00CA000F+0x00CA000D
To access the Acronis Knowledge Base article manually, enter the full event code at:
http://kb.acronis.com/errorcode

 

Failed to get the last checked date.
Additional info: 
--------------------
Error code: 15
Module: 202
LineInfo: 599e50188dc69e23
Fields:  $module : mms_vs_50230
Message: Failed to get the last checked date.
--------------------
Error code: 13
Module: 202
LineInfo: 599e50188dc69de8
Fields:  $module : mms_vs_50230
Message: Failed to get data from the registry.
--------------------

0 Users found this helpful
Forum Moderator
Posts: 228
Comments: 6875

Hello Nautilus,

thank you for your posting! Usually, this type of message comes when there are some lacking privileges for running the Acronis Managed Machine service. If a repair installation is not an option, I'd check the user rights for MMS as per https://www.acronis.com/en-us/support/documentation/ABR11.5/#13699.html