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Unable to restore Exchange 2013 mailbox to .pst

Thread needs solution
Beginner
Posts: 1
Comments: 1

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Log Entry Details
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Type:          Error
Date and time: 3. 3. 2016 15:17:55
Backup plan:   [None]
Task:          MyRecover_1
Code:          5 963 822(0x5B002E)
Module:        91
Owner:         administrator@GALANTERIE
Message:       
  An error in mailbox 'arx://is/Mailbox%20Database%201967138275/Jan%40prc.cz'.
Additional info: 
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Error code: 46
Module: 91
LineInfo: 8bf116f82f62be4d
Fields:  $module : arx_agent_vs_43994
Message: An error in mailbox 'arx://is/Mailbox%20Database%201967138275/Jan%40prc.cz'.
--------------------
Error code: 905
Module: 91
LineInfo: 8ae08c49412fd0f4
Fields:  $module : arx_agent_vs_43994
Message: Acronis PST Agent requests have timed out. See the log for details.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x005B002E+0x005B0389

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0 Users found this helpful
Forum Moderator
Posts: 228
Comments: 6875

Hello Franta7,

Thank you for your posting! First of all please make sure, that all prerequisites are met. Have you specified correct credentials for all involved machines? Please also check the solution from the following article.

If the issue persists, please provide the following information:

  • Outlook version
  • path to the .pst-file (Have you tried to specify the different location?)
  • screenshots of settings in the recovery plan
  • log from the faulty operation 

Thank you,

Beginner
Posts: 1
Comments: 1

Hello,

I have completely reinstalled Acronis. I restarted server and computer. 

And I have restored this mailbox ! 

But for future, I would like better error log, so I could find the main cause of this error.

Thank you,

Frantisek

 

Beginner
Posts: 0
Comments: 2

Recovery of EDB file data is almost possible with the help of this professional EDB recovery software. It can safely recover and repair corrupt and damaged EDB files without losing any data item. Professionals have always recommended this application because it can safely repair EDB files.

Softaken Exchange Recovery Software