ABR 11.7 50222, Management Server fails to re-install
I have a ABR 11.7 install running under Server 2016 that I manage and something recently happened to the Management Server process which was missing from the services window. Through a series of events and reading Acronis KBAs I was able to get the Management Server removed by using the Microsoft Troubleshooting tool. Now that I have it removed I have been trying to get it reinstalled, but it's throwing an error that I can not get past.
From what I have been able to get from the MSI log on line 1576 is "1: CommonPrepn: failed to detect ams user name."
I'm logged in as the service user that AMS is running under so I know the account is valid and it has other AMS services tied to it also.
I found a Acronis KBA that talked about going through the reg and deleting the reg entries for the management server that were left over. I found one key that was removed so the installer does think the Management server does need to be installed.
Attached is the clean MSI install log for the Management Server.