Acronis 11.5 Backup fail after Bare Metal recovery

Thread needs solution
Paola Pietropoli
Beginner
Posts: 1
Comments: 0

Hi

Last week one of the company's computers had a disk failure, after bare metal recovery the backup fails every day and trying to change the backup plan the disk does not appear in the backup items, trying to reinsert it nothing appears.

Attachment Size
Screenshot_1.jpg 25.7 KB
Screenshot_2.jpg 27.11 KB
Fri, 10/30/2020 - 09:36
0 Users found this helpful
Maria Belinskaya
Forum Support specialist
Posts: 0
Comments: 1668

Hello Paola,

welcome to Acronis forums!

I recommend that you perform check disk operation on a new disk - file system errors could have been copied from the source drive and now cause backup failures:

Check for errors the disk that you are attempting to back up:

  1. Go to the Command Line: Start -> in search, type cmd and press Enter.
  2. Enter the following command:
    chkdsk DISK: /r
    where DISK is the drive you want to check, for example, C

If it does not help, please share with us a log of a failed backup activity.

Tue, 11/03/2020 - 15:53

Best regards,
Maria Belinskaya | Acronis Forum Support Specialist

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support/