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Acronis Backup 11.7 compatible with Dell PowerVault(TM) LTO-6-200 External Tape Drive?

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The backup to Tape job had been failing ever since we upgraded to the Dell PowerVault(TM) LTO-6-200 External
Tape Drive. Tried logging a support case with Dell and they said Acronis Backup 11.7 is NOT compatible with the drive.

Is it true? Anyone had any similar issue as me?

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Support specialist
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Hello YP,

welcome to Acronis forums!

Please use Acronis Hardware Compatibility Tool for tape devices in order to test any particular tape drive or library. Please do not use a tape with critical data for testing: this tool will overwrite the data on it.