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Acronis Backup 12 - ESXi Konfiguration - database or disk is full

Thread solved
Beginner
Posts: 1
Comments: 1

hi,

can anybody help me with this error message ?

#----------------------------------------------------------------------------------

15:31 — 15:31
Backup-Plan 'ESXi-Konfiguration \\vd2feede348350\acronis' wird ausgeführt (10.56.248.8)
Status:Fehler
Geräte:10.56.248.8
Plan:ESXi-Konfiguration \\vd2feede348350\acronis
Gestartet von:willi-kraemer.net\administrator
Startzeitpunkt:28. Dezember 2020, 15:31:16
Abschlusszeit:28. Dezember 2020, 15:31:48
Dauer:32 Sek.
Protokoll herunterladenDetailsSupport
Fehler
ProtectionAggregation: ItemProtection object update error, some information may be incorrect.
database or disk is full
DetailsSupport
Fehler:ProtectionAggregation: Protection object update error, some information may be incorrect.
Fehler:ProtectionAggregation: ItemProtection object update error, some information may be incorrect.
Fehler:ProtectionAggregation: ItemProtection object update error, some information may be incorrect.
Fehler:ProtectionAggregation: Protection object update error, some information may be incorrect.
Fehler:ProtectionAggregation: ItemProtection object update error, some information may be incorrect.
Fehler:ProtectionAggregation: ItemProtection object update error, some information may be incorrect.
Fehler:ProtectionAggregation: Protection object update error, some information may be incorrect.
Fehler:ProtectionAggregation: ItemProtection object update error, some information may be incorrect.
Fehler:Backup ist fehlgeschlagen
Fehler:Backup ist fehlgeschlagen
Fehler:Backup ist fehlgeschlagen
15:31 — 15:31
Backup erfolgt (VMware ESXi)
Fehler:Failed to move to position 17920 in the TAR archive.
Fehler:Backup ist fehlgeschlagen
Fehler
Es gibt zu wenig freien Speicherplatz.
Datum und Zeit
28. Dezember 2020, 15:31:48
Code
2033
Modul
309
Nachricht
Backup ist fehlgeschlagen

Zusätzliche Informationen:
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819595
Felder: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"mms_bundle_glxa64_3622"}
Nachricht: TOL: Failed to execute the command. Backup plan 'ESXi-Konfiguration \\vd2feede348350\acronis'
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819595
Felder: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"agent_protection_addon_glxa64_3622"}
Nachricht: TOL: Failed to execute the command. Backup plan 'ESXi-Konfiguration \\vd2feede348350\acronis'
------------------------
Fehlercode: 41
Modul: 307
Zeileninfo: 0xE6792A5EE190DDE7
Felder: {"$module":"agent_protection_addon_glxa64_3622"}
Nachricht: Failed to execute the command.
------------------------
Fehlercode: 53
Modul: 309
Zeileninfo: 0x2E7E9E174F1FB719
Felder: {"FailCount":"2","$module":"agent_protection_addon_glxa64_3622"}
Nachricht: 2 activities have not succeeded. One of them is displayed.
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819595
Felder: {"CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$module":"service_process_glxa64_3622"}
Nachricht: TOL: Failed to execute the command. Backing up
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819595
Felder: {"CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$module":"gtob_backup_command_addon_glxa64_3622"}
Nachricht: TOL: Failed to execute the command. Backing up
------------------------
Fehlercode: 3
Modul: 329
Zeileninfo: 0xDB72A375111D804D
Felder: {"$module":"disk_bundle_tape_off_glxa64_3622"}
Nachricht: Failed to back up the configuration of ESXi host '10.56.248.8'.
------------------------
Fehlercode: 13
Modul: 458
Zeileninfo: 0x60D54FE10D95ECF5
Felder: {"$module":"disk_bundle_tape_off_glxa64_3622"}
Nachricht: Failed to back up the configuration of ESXi host '10.56.248.8'.
------------------------
Fehlercode: 2
Modul: 458
Zeileninfo: 0xB958040DEDF1D37C
Felder: {"$module":"disk_bundle_tape_off_glxa64_3622"}
Nachricht: Failed to move to position 17920 in the TAR archive.
------------------------
Fehlercode: 4
Modul: 4
Zeileninfo: 0xD18A9C757EF132FE
Felder: {"$module":"disk_bundle_tape_off_glxa64_3622"}
Nachricht: The disk is full.
 

0 Users found this helpful
Acronis Program Manager
Posts: 22
Comments: 3579

Hi Stefan,

The ESXi configuration backup first forms a .tar package locally on the Agent for VMware (Virtual Appliance or Windows agent) side before packing it into the archive and sending to final backup destination. The .tar package is placed in /tmp folder in case of Virtual Appliance type of agent. Usually this package is ~300MB in size and there should be enough space, however if the local appliance disks are close to full, then ESXi configuration backup will fail with the "Disk is full" message. One of typical reasons is when you run multiple ESXi configuration backup plans in parallel, where each plan forms the .tar package locally, thus multiplicating the space requirements.

To check the free space on the virtual appliance you can connect to it via WinSCP (or any SSH) client as described in 1st step in https://kb.acronis.com/content/61859.

Another possible workaround would be to re-deploy the virtual appliance (to bring it to fresh state with enough free space).

Thank you.

Beginner
Posts: 1
Comments: 1

Hi Vasily,

thank you for your great support. There were old backups in /tmp/vmp_autoclean. I deleted them and the backup works again ..

Best regards 

Stefan