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Acronis does not delete TIB old full copies from ftp

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Beginner
Posts: 4
Comments: 9

Hello. I have set Acronis to delete copies older than 10 days at location # 1. Location number 1 is FTP - and unfortunately, despite the following entries in the logs

25 Information 23/08/2019 23:44:05 Deleting backup archive - completed successfully.
26 Information 2019-08-23 23:44:05 The operation is performed in relation to the "Server-ca" archive created at 7/9/2019 21:59:12 and located at "ftp://10.0.0.252/ Kopie_serweraAD / Acronis / ".
27 Information 23/08/2019 23:44:05 Deleted backup copies deleted on the following days: '08/08/2019 21:00:20'.
28 Information 23/08/2019 23:44:06 The "Replication of backups / cleanup of archives (1st location)" command completed successfully.

I have 37 TIB files on FTP - and I should have only 10.

 
And what is this subdirectory in the destination folder?
 
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Beginner
Posts: 4
Comments: 9

#1

Any help?

Support specialist
Posts: 0
Comments: 813

#2

Hello Przemyslav,

thank you for posting this question on Acronis forums!

Please wait till retention rules will delete an old copy next time. As soon as the next old copy is deleted, please collect FTP logs and share them here with the screenshot of your retention rules settings for analysis.

Beginner
Posts: 4
Comments: 9

#3

Here is a list of files that are on FTP. I changed the task to leave only files not older than 9 days on FTP. I have run the Replication / Cleanup task 1. location. Nothing has been deleted from FTP, despite the fact that the backup time is reduced from 10 to 9 days. Log file with FTP attached.

A copy to IBM LTO is made without the option to delete the copy. I have several tapes and when I insert it already saved it erases the tape - thanks to that I have LTO daily server copies from about 3 months.

 

ftp://10.0.0.252/Kopie_serweraAD/Acronis/Catalog/    <DIR>    26.07.2019 17:25    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca.xml    11,9 k    02.09.2019 23:44    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_09_02_23_00_14_796D.TIB    45,9 G    02.09.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_30_23_00_13_417D.TIB    45,9 G    30.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_29_23_00_14_537D.TIB    45,9 G    29.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_28_23_43_24_315D.TIB    46,4 G    29.08.2019 00:15    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_28_23_00_13_736D.TIB    46,3 G    28.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_28_15_30_36_528D.TIB    46,1 G    28.08.2019 16:03    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_28_14_47_16_994D.TIB    46,1 G    28.08.2019 15:19    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_28_01_10_23_343D.TIB    46,1 G    28.08.2019 01:43    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_28_00_27_10_088D.TIB    46,1 G    28.08.2019 00:59    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_27_23_43_29_411D.TIB    46,1 G    28.08.2019 00:16    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_27_23_00_15_943D.TIB    46,0 G    27.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_26_23_00_15_731D.TIB    46,0 G    26.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_23_23_00_13_773D.TIB    46,0 G    23.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_22_23_00_15_646D.TIB    46,0 G    22.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_21_23_00_14_434D.TIB    45,9 G    21.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_20_23_00_14_735D.TIB    45,9 G    20.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_19_23_00_15_097D.TIB    45,9 G    19.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_16_23_00_15_036D.TIB    45,8 G    16.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_15_23_00_15_665D.TIB    45,8 G    15.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_14_23_00_15_868D.TIB    45,8 G    14.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_13_23_00_15_956D.TIB    45,7 G    13.08.2019 23:32    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_12_23_00_15_708D.TIB    45,7 G    12.08.2019 23:31    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_09_23_00_15_947D.TIB    45,2 G    09.08.2019 23:31    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_08_16_40_16_079D.TIB    45,2 G    08.08.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_07_16_40_15_920D.TIB    45,2 G    07.08.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_06_16_40_15_152D.TIB    44,9 G    06.08.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_05_21_53_21_125D.TIB    44,8 G    05.08.2019 22:24    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_05_16_40_16_299D.TIB    44,8 G    05.08.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_02_16_40_15_635D.TIB    44,9 G    02.08.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_08_01_16_40_15_860D.TIB    45,0 G    01.08.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_31_16_40_13_993D.TIB    44,9 G    31.07.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_30_17_39_12_002D.TIB    44,9 G    30.07.2019 18:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_30_16_40_16_167D.TIB    44,9 G    30.07.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_29_16_40_16_062D.TIB    44,8 G    29.07.2019 17:13    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_26_17_25_37_935D.TIB    44,8 G    26.07.2019 17:57    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_26_16_40_12_494D.TIB    45,0 G    26.07.2019 17:17    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_25_22_01_15_973D.TIB    45,2 G    25.07.2019 22:34    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_24_22_01_14_858D.TIB    45,2 G    24.07.2019 22:33    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_24_16_07_46_366D.TIB    45,2 G    24.07.2019 16:39    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_23_22_01_14_891D.TIB    45,2 G    23.07.2019 22:33    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_22_22_01_14_650D.TIB    45,1 G    22.07.2019 22:33    -777
ftp://10.0.0.252/Kopie_serweraAD/Acronis/Serwer-ca_2019_07_19_22_01_15_137D.TIB    45,2 G    19.07.2019 22:33    -777

I used to manually delete - from Acronis - unnecessary copies manually. And in Acronis I deleted them, but as I took at the vault "refresh" ... the files returned again.

Attachment Size
511077-171866.log 215.94 KB
511077-171869.png 85.6 KB
Beginner
Posts: 4
Comments: 9

#4

??

Support specialist
Posts: 0
Comments: 813

#5

Hello Przemyslav,

sorry for the delayed response.

I have not found any errors and/or inconsistency in the data that you provided.

Since the technical support for Acronis Backup 11.7 is discontinued, and, moreover, the FTP support for the next software version - Acronis Backup 12.5 - is not yet implemented, I do not see a reason to ask you collecting other diagnostic information. 

Thus, I suggest as a workaround to use SMB protocol instead of FTP for accessing your NAS