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Acronis Vault

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Beginner
Posts: 1
Comments: 1

When trying to add a vault that already had files previously, which I want to reuse, because it was moved to another physical place, but when I try to add the route I get the following error that is attached.

Regards,

 

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Forum Moderator
Posts: 113
Comments: 4341

Hi! 
Thank you for your posting and welcome to Acronis forum!  Seems like the attachment was lost,could you please clarify, what type of vault was used? If you had a centralized managed vault, then you'd need to attach it as follows  https://www.acronis.com/en-us/support/documentation/AcronisBackup_11.7/#1836.html  If it was a personal vault, then there should be no issues in creating a new vault in the same folder with backups. 

If the issue still persists, please share a couple of screenshots showing the vault contents ( to check what files it has inside to understand the vault type) and the error message. 

Thank you! 

Beginner
Posts: 1
Comments: 1

It is a centralized managed vault, and it contains files that I want to reuse, so I do not have to do backup full again and only incremental.

I attach the folder where I am doing the backup and the files that are in this vault

 

Regards,

Attachment Size
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482964-161508.jpg 56.28 KB
Forum Moderator
Posts: 113
Comments: 4341

Thank you for your reply!
Do you attach the vault according to instructions in  https://www.acronis.com/en-us/support/documentation/AcronisBackup_11.7/#1836.html ? Could you also attach the error message that follows your actions