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Backup Failed

Thread needs solution
Beginner
Posts: 1
Comments: 1

Hello.

I am new to Acronis Backup and i have the following errors:

Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190de97
Fields:  $module : agent_protection_addon_vs_44397
Message: Failed to execute the command.
--------------------
Error code: 2
Module: 329
LineInfo: 8edc81ea38faba0a
Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_vs_44397
Message: Step 'Backup' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb8195f7
Fields:  TraceLevel : 1, $module : gtob_backup_command_addon_vs_44397
Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
--------------------
Error code: 54
Module: 482
LineInfo: 5c71ebf434f0c47a
Fields:  $module : disk_bundle_vs_44397
Message: Failed to collect all of the data required for single-pass backup of Microsoft SQL Server.
--------------------
Error code: 789
Module: 87
LineInfo: d6894478e5c4805
Fields:  $module : ArsAgentProvider_vs_44397
Message: A system error has occurred.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8f8
Fields:  code : 2147942405, $module : ArsAgentProvider_vs_44397
Message: Access is denied
--------------------

 

0 Users found this helpful
Beginner
Posts: 1
Comments: 1

any idea about this errors?

Forum Moderator
Posts: 113
Comments: 4341

Hello George,

Welcome to Acronis forums! I'd recommend following the troubleshooting steps from 42648: Acronis Backup Advanced: Troubleshooting MS SQL Server Backup Pay attention to the part 2.1 Insufficient permissions