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Check Linux log - Package 'BackupAndRecoveryAgent' isn't signed with proper key

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Forum Member
Posts: 36
Comments: 55

Hello,

Linux version : Acronis 11.7
Backup OS : Red Hat 6.5

I tried backup in linux environment.
And the Linux log was created as below.

 

kernel: service_process[41819]: segfault at 0 ip 00007f17ba491e57 sp 00007f17b15d9660 error 4 in libdms_provider.so[7f17ba35a000+3b9000]
abrtd: Directory 'ccpp-2020-06-01-21:10:27-41770' creation detected
abrt[41842]: Saved core dump of pid 41770 (/usr/lib/Acronis/BackupAndRecovery/service_process) to /var/spool/abrt/ccpp-2020-06-01-21:10:27-41770 (183914496 bytes)
abrtd: Package 'BackupAndRecoveryAgent' isn't signed with proper key
abrtd: 'post-create' on '/var/spool/abrt/ccpp-2020-06-01-21:10:27-41770' exited with 1
abrtd: Deleting problem directory '/var/spool/abrt/ccpp-2020-06-01-21:10:27-41770'

 

However, I have verified that the Acronis log was backed up normally without any problems.

 

Is there any problem with the backup file?

 

Thank you.

Attachment Size
Success Backup-1.jpg 97.16 KB
Success Backup-2.jpg 57.31 KB
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Forum Moderator
Posts: 162
Comments: 5711

#1

Hello Lemoning,

according to the log file you provided, looks like some process crashed during the backup, however it was not critical for the whole operation and backup continued. More information about this process and crash can be found in the  Saved core dump of pid 41770. 

> Is there any problem with the backup file?

You can validate this backup to see if the archive is sound or not. 

Forum Member
Posts: 36
Comments: 55

#2

Hello Ekaterina,

Your help has helped me a lot.

Thank you.

Forum Moderator
Posts: 162
Comments: 5711

#3

Thanks for the feedback! You are welcome!