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dedup vault is massive!! 19TB!

Beginner
Posts: 1
Comments: 7

Hi all,

 

I've searched the entire web looking for an answer.

Our dedup vault is now 19TB, there is no way to shrink this.. compressing it in acronis does not help..

we've allready deleted about 7TB from our backups but the storage node does not shrink along.

 

the file name is unified_data.ds.0.

 

can someone please tell me how to make it smaller again?

Beginner
Posts: 1
Comments: 7

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pretty much think i found it myself after all..

 

busy right now.. but no space has been reclaimed so far..

 

edit: the task failed. 

An error occurred while executing the command.
    Error: 0x1510008
    $module = "acrocmd_vs_50064"
    Tag: 0x7A8E520180FDC065
TOL: Failed to execute the command. The 'Compacting deduplicating vaults' comman
d deletes unreferenced data from a deduplicating vault.
    Error: 0x1350016
    TraceLevel = 1 (0x1),
    $module = "asn_commands_vsa64_50064"
    Tag: 0x8D165E86FB819666
TOL: Failed to execute the command. The 'Compacting deduplicating vaults' comman
d deletes unreferenced data from a deduplicating vault.
    Error: 0x1350016
    TraceLevel = 1 (0x1),
    $module = "asn_commands_vsa64_50064"
    Tag: 0x8D165E86FB819666
Failed to run Compacting Task.
    Error: 0x270034
    $module = "storage_server_vsa64_50064"
    Tag: 0xAF0695FA9D426E8B
Failed to perform the compacting of vault 'arl:/4E86FC77-EEA4-4173-B527-D5CC5D50
C379/1261C300-92E9-4B12-92DC-3FCBF0ABBAA1'.
    Error: 0x270034
    $module = "storage_server_vsa64_50064"
    Tag: 0xA2A3854631104DBE
Failed to delete unused items from the deduplication database.
    Error: 0x2700FC
    $module = "storage_server_vsa64_50064"
    Tag: 0x6926EE7A4590EA60
Failed to commit the transaction to the deduplication database.
    Error: 0x2700F5
    $module = "storage_server_vsa64_50064"
    Tag: 0x6926EE7A4590E930

    Error: 0x27006E
    $module = "storage_server_vsa64_50064"
    Tag: 0x6926EE7A4590E915
The drive is not ready.
    Error: 0x4000B
    $module = "storage_server_vsa64_50064"
    Tag: 0x52536E5CDB07D270
Error occurred while writing to the file.
    Error: 0x40003
    $module = "storage_server_vsa64_50064"
    Tag: 0x795414836ED3ACC1
The disk is full.
    Error: 0x40004
    $module = "storage_server_vsa64_50064"
    Tag: 0xD18A9C757EF132FE

Forum Star
Posts: 22
Comments: 2537

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Hi,

When compacting task is unable to complete due to space insufficiency it's quite a bad situation and the only option is to let this task finally finish by cleaning up the space from the storage. The required space amount typically varies from 10% to 20% of the amount of stored data, but also depends on many factors and may be greater. If there is nothing to clean up but the backups themselves, then some of them will need to be sacrificed and deleted manually, which operation would involve manual manipulations with files and this can be done only with assistance from our support team experts (this option should be the "last resort" one).

Thank you.

Beginner
Posts: 1
Comments: 7

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so.... to gain space i first need space... wich makes no sence.. 

 

i dont have any space anymore... the file is 18TB and thats the max of the drive..

Forum Star
Posts: 22
Comments: 2537

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Hi,

There is one more thought which may help: in your case it looks like you stored the deduplication vault database alongside (on the same disk) the actual deduplication data and the error comes because the database requires more space (rather than the space on the actual storage), so the possible workaround would be to detach the vault from Acronis Backup interface, then physically move the vault database ([GUID].niod.locality file(s)) to another disk and then re-attach the vault pointing to new database location and then let it run the compacting task.

Thank you.

Forum Star
Posts: 22
Comments: 2537

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Edit: the deduplication database file has [GUID].niod.locality naming. The .fdb is for location database which contains metadata of the archives.

Beginner
Posts: 1
Comments: 7

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So i moved the files to another disk with enough space.

when i now want to connect the vault i get this.

Code: 11,141,187(0x00AA0043)
LineInfo: 0xF92A612171436EAE;

Module: trueimg_remote_full_vs_50064
Message: Folder 'C:\Acronis Database NIET VERWIJDEREN\' does not contain backups of a previously detached vault. Select another folder and try again.

Beginner
Posts: 1
Comments: 7

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and i finally managed to get it connected and i got the following errors.. (lots of errors)

but somehow it is connected and showing the backups that are right...

 

Cannot open archive 'arl:/4E86FC77-EEA4-4173-B527-D5CC5D50C379/1261C300-92E9-4B12-92DC-3FCBF0ABBAA1/5E388806-65D7-4DB3-9A64-DE418AD5FF82' because it is corrupted.
Additional info: 
--------------------
Error code: 8
Module: 39
LineInfo: 2fd9b95053909fdf
Fields:  $module : storage_server_vsa64_50064
Message: Cannot open archive 'arl:/4E86FC77-EEA4-4173-B527-D5CC5D50C379/1261C300-92E9-4B12-92DC-3FCBF0ABBAA1/5E388806-65D7-4DB3-9A64-DE418AD5FF82' because it is corrupted.
--------------------
Error code: 620
Module: 64
LineInfo: 6a1198d1b8be2c1d
Fields:  $module : storage_server_vsa64_50064
Message: Archive data is invalid.
--------------------
Error code: 1
Module: 64
LineInfo: 98130db273d2480
Fields:  $module : storage_server_vsa64_50064
Message: The archive is invalid or its type is unsupported.

Forum Star
Posts: 22
Comments: 2537

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Hi,

You seem to be providing wrong paths for the vault and/or database when trying to re-attach the vault (or moved some wrong files) - it's hard to guess without checking the actual environment and setup. I strongly recommend you to continue the investigation with help from our support team, until the things became more worse.

Thank you.

Beginner
Posts: 1
Comments: 7

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i agree.. however the support contract ended 1.5 months ago.. and because of this there is no way to contact you by phone..

Forum Star
Posts: 22
Comments: 2537

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Hi,

In this case the only option is to extend the maintenance contract I'm afraid. The issue is technically complicated and will definitely require involving our support team.

Thank you.