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Error Codes?

Thread needs solution
Beginner
Posts: 1
Comments: 0

Hi

Is  there somwhere one can check what various error codes means?

right now I have a failing system state backup and the log files dont give you must to work with.
Dont know what to look for with this info

The archive is invalid or its type is unsupported.

DATE AND TIME

Jun 13, 2019, 10:45:37 AM

CODE

0x01350016+0x01350016+0x01330029+0x01350016+0x01350016+0x01490002+0x01350016+0x01350016+0x01350016+0x01350016+0x01350016+0x023D0001+0x01350016+0x01350016+0x00A100CB+0x00A100CB+0x015D0323+0x015D0323+0x004001FB+0x00400355+0x00400001

MODULE

309

MESSAGE

Backup failed

Additional info:

------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"mms_vsa64_7970"}
Message: TOL: Failed to execute the command. Backup plan 'Erdi Baskan Backup'
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"agent_protection_addon_vsa64_7970"}
Message: TOL: Failed to execute the command. Backup plan 'Erdi Baskan Backup'
------------------------
Error code: 41
Module: 307
LineInfo: 0xE6792A5EE190DE2C
Fields: {"$module":"agent_protection_addon_vsa64_7970"}
Message: Failed to execute the command.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085","$module":"mms_vsa64_7970"}
Message: TOL: Failed to execute the command. Backup workflow
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085","$module":"gtob_backup_command_addon_vsa64_7970"}
Message: TOL: Failed to execute the command. Backup workflow
------------------------
Error code: 2
Module: 329
LineInfo: 0x8EDC81EA38FABA77
Fields: {"$module":"gtob_backup_command_addon_vsa64_7970","StepType":"6","TraceLevel":"1"}
Message: Step 'Post-backup replication/cleanup' has failed.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"FFBC7082-9C55-47D1-A6D2-1744EC8D7481","$module":"mms_vsa64_7970"}
Message: TOL: Failed to execute the command. Replication
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"FFBC7082-9C55-47D1-A6D2-1744EC8D7481","$module":"staging_command_vsa64_7970"}
Message: TOL: Failed to execute the command. Replication
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"4504F8D4-2727-42AB-BB4F-A42EDBB790A0","$module":"mms_vsa64_7970"}
Message: TOL: Failed to execute the command. Tol::IsolateCommand
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"D77E80BD-410A-468E-B593-FC8467A0D91B","$module":"service_process_vsa64_7970"}
Message: TOL: Failed to execute the command. Running Python script
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"D77E80BD-410A-468E-B593-FC8467A0D91B","$module":"pybind_tol_supp_vsa64_7970"}
Message: TOL: Failed to execute the command. Running Python script
------------------------
Error code: 1
Module: 573
LineInfo: 0x2020586611746950
Fields: {"$module":"pybind_tol_supp_vsa64_7970"}
Message: Failed to run Python script 'pyvfs:staging?run'.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"3CC14D08-3D75-46C4-AB00-431B0E3868A3","$module":"mms_vsa64_7970"}
Message: TOL: Failed to execute the command. Getting information about backups
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB81959B
Fields: {"CommandID":"3CC14D08-3D75-46C4-AB00-431B0E3868A3","$module":"staging_command_vsa64_7970"}
Message: TOL: Failed to execute the command. Getting information about backups
------------------------
Error code: 203
Module: 161
LineInfo: 0x0B320396ADFE41E1
Fields: {"IsReturnCode":"1","$module":"disk_bundle_vsa64_7970"}
Message: Failed to get information about the backups.
------------------------
Error code: 203
Module: 161
LineInfo: 0xD5796A33131EEC65
Fields: {"$module":"disk_bundle_vsa64_7970"}
Message: Failed to get information about the backups.
------------------------
Error code: 803
Module: 349
LineInfo: 0xA14D72EEB8F971AE
Fields: {"$module":"disk_bundle_vsa64_7970"}
Message: Failed to execute a task.
------------------------
Error code: 803
Module: 349
LineInfo: 0xA14D72EEB8F971AE
Fields: {"$module":"disk_bundle_vsa64_7970"}
Message: Failed to execute a task.
------------------------
Error code: 507
Module: 64
LineInfo: 0xA1D3981537C68835
Fields: {"$module":"disk_bundle_vsa64_7970","id":"Archive(2)_2019_02_19_08_18_23_021D1.TIB"}
Message: Failed to open the backup archive by the ID.
------------------------
Error code: 853
Module: 64
LineInfo: 0x6A1198D1B8BE2C36
Fields: {"$module":"disk_bundle_vsa64_7970"}
Message: Failed to open archive 'Archive(2)_2019_02_19_08_18_23_021D1.TIB'.
------------------------
Error code: 1
Module: 64
LineInfo: 0x098130DB273D2482
Fields: {"$module":"disk_bundle_vsa64_7970"}
Message: The archive is invalid or its type is unsupported.

Attachment Size
activity_log.txt 22.48 KB
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Forum Moderator
Posts: 237
Comments: 6949

Hi! 
Thank you for your posting! The most common issues and known solutions are available in Acronis Knowledge Base. Here is an article dealing with issue similar to yours https://kb.acronis.com/content/55046  I'd start troubleshooting with the information from this article. 

Apart from that we don't have a database with all error codes.