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ProLiant DL360 Gen9 goes into black screen if acronis wants to start

Beginner
Posts: 1
Comments: 1

Hello,

I have a big issue with an HP DL360G9 server.

it doesn't want to let me take a back-up.

if acronis is booted, a black screen comes up and the server stays like this.

the OS is windows server 2016.

I already did an update from the OS and also from the drivers, but no result.

Can somebody give a tip?

Thanks in advance,

Greetings,

 

Ben

Forum Moderator
Posts: 95
Comments: 3687

Hello Ben,

I assume you're running a Linux-based bootable media here? I'd suggest using a WinPE-based media, as it provides support of a wider range of hardware configurations, while Linux has more limited capabilities. 

Beginner
Posts: 1
Comments: 1

Hello Ekaterina,

I did some tests again on my server.

I made a WinPE-media and still no succes.

This server doesn't want to be back-upped.

Is there something else that we can try?

 

Greetings,

Ben