Unable to restore backup from Synology NAS
Thread needs solution

I am running Acronis Backup 11.7 on Windows Server 2012 R2 Essentials. I am backing up to a share on a Synology NAS. The backup runs fine every night but now I need to restore a file and when I create a restore job and try to run it I get an error indicating that I have specified the incorrect account/password. The account I am connecting to is a local account on the NAS not on the server.
When entering the access credentials in the restore job I enter then as follows: User name: nasbackup\username
Any help would be appreciated.
Sun, 09/06/2020 - 06:27
Best regards,
Maria Belinskaya | Acronis Forum Support Specialist
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