Skip to main content

Vault Query

Beginner
Posts: 2
Comments: 9

I have a scenario where we are trying to create a temporary managed vault location on a local USB drive to a machine with an agent.  Once that backup finishes, we want to detach/move the vault and situate the data on a machine in our colo and perform incremental backups across the internet.  My query is, if I use the colo management node to manage the USB share that we attach to the local agent, does it route all the data through the internet during the backup process?  I'm assuming so, as the speeds I am getting for these local backups is VERY slow, more like what I'd expect to see from an internet backup job.  If this is the case, then our attempt to backup to local USB for the first time with this configuration seems to be a bust.

Forum Star
Posts: 22
Comments: 2533

Top

Hi Aaron,

When you create a managed vault location, then all the traffic will always go through Acronis Storage Node which manages this location, which likely explains the slow backup behavior you see. The proper way to cover your scenario would be to backup onto USB drive directly, e.g. without creating managed location on it, but simply specifying [USB_drive_letter]:\Backups\ path, and after this USB drive is moved to offsite and backups are copied from it, then edit the backup job to point to new location of the archives (on network share in offsite).

Thank you.

In reply to by Vasily Semyonov

Beginner
Posts: 2
Comments: 9

Top

How would I go about ensuring the new location is seen?  I've been reading all the Acronis KB articles I can find on this and there's not much info on it.  Do I just do a local backup to the USB as a personal vault, then move that data to the network location and create a new vault and point it at that location?  Will Acronis then catalog that there is data there and be able to use it as the full backup for the job?  

By 'use it as the full backup' what I mean is will I be able to edit the existing job to point to the new network location and run an incremental backup against the same machine, using the full job I initially saved to USB as the full backup?

Forum Star
Posts: 22
Comments: 2533

Top

Hi Aaron,

>> By 'use it as the full backup' what I mean is will I be able to edit the existing job to point to the new network location and run an incremental backup against the same machine, using the full job I initially saved to USB as the full backup?

Yes, that's the point. You can edit the existing backup job and point it to the new archive location on network share (after archive was copied from USB drive there).

P.S. There is no need to create personal vault beforehand - it will be created automatically after you run the edited backup job which will update the archive incremenally on the network share.

Thank you.

Beginner
Posts: 2
Comments: 9

Top

Ok, so I tried to do this, I ran a backup locally to USB and then copied that data to the location of my centralized managed vault.  However, I've indexed and refreshed the vault in the management software and it doesn't show any backup jobs.

Forum Star
Posts: 22
Comments: 2533

Top

Hi Aaron,

The problem is in "centralized managed vault", since managed locations have their own backup structure and you cannot simply copy backup files into it - this will work with "unmanaged" vaults only (plain network shares or local disks for example). If you want to import a backup into managed vault, then you need to use acrocmd tool to replicate the data from this backup (accessed on local disk or network share) into the managed vault: see https://www.acronis.com/en-us/support/documentation/AcronisBackup_11.7/#15287.html for this command description.

Thank you.

Beginner
Posts: 2
Comments: 9

Top

Ok, thanks.  I also believe i figured out how to do it the way you specified, I just edited the job that had pointed to the USB share to point to the network location (as a share) and it is backing up now.  I'll look into the tool you linked too, thanks!

Beginner
Posts: 2
Comments: 9

Top

FYI - I played with the replicate command and ran it as follows:

 

acrocmd replicate backup --loc=J:\BFHC-Benton\Data --arc=Archive(1) --target=J:\BFHC-Benton\Data --target_arc=IP-S-13613_Archive(1) --progress --backup=all

I got an error that stated it could not use this type of backup archive.  I am curious if the issue is due to the different in the vault types, or do you see an error in my syntax or use of the command?

Forum Star
Posts: 22
Comments: 2533

Top

Hi Aaron,

If you're replicating from/to a managed vault then the "--loc="/"--target=" parameter should be referring to bsp://ASN_hostname_or_IP/ManagedVaultName (where ASN=Acronis Storage Node). For example (replicate from J: drive to managed vault):

acrocmd replicate backup --loc=J:\BFHC-Benton\Data --arc=Archive(1) --target=bsp://ASN_hostname/ManagedVaultName --target_arc=IP-S-13613_Archive(1) --progress --backup=all

Thank you.

Beginner
Posts: 2
Comments: 9

Top

That got me a different set of errors. One thing to note is that the centralized vault I want this in is named "BFHC-Benton" but there are no archives currently in it.  According to the KB article on the acrocmd this shouldn't be a problem, it should create an archive with the specified name of target_arc if there is no archive there.

 

Here is what I ran:

 

C:\Windows\system32>acrocmd replicate backup --loc=J:\BFHC-Benton\Data --arc=Archive(1) --target=bsp://10.1.3.16/BFHC-Benton --target_arc=BFHC-Benton --progress --backup=all

 

I also tried removing the --target_arc variable and tried a different name for the target_arc variable, the error remained the same.

 

Here is the error:

 

Total time: 00:00:03
An error occurred while executing the command.
    Error: 0x1510008
    $module = "acrocmd_vs_44409"
    Tag: 0x7A8E520180FDC065
TOL: Failed to execute the command. The 'Replication' command copies the specified backups from one archive to another.
    Error: 0x1350016
    TraceLevel = 1 (0x1),
    $module = "disk_bundle_vs_44409"
    Tag: 0x8D165E86FB8195F7
Failed to resolve the secondary location. Location: 'bsp://10.1.3.16/BFHC-Benton'; Archive: 'BFHC-Benton'.
    Error: 0x175000B
    $module = "disk_bundle_vs_44409"
    Tag: 0xDFD7515541030D07
TOL: Failed to execute the command. This command resolves the secondary location for the backup replication.
    Error: 0x1350016
    TraceLevel = 1 (0x1),
    $module = "staging_command_addon_vs_44409"
    Tag: 0x8D165E86FB8195F7
Failed to find archive 'BFHC-Benton'.
    Error: 0xA100D4
    IsReturnCode = 1 (0x1),
    $module = "disk_bundle_vs_44409"
    Tag: 0xB320396ADFE3DA3

    Error: 0x40014
    $module = "disk_bundle_vs_44409"
    Tag: 0xF9CB46CC20081EBD
Failed to connect to the storage node.
    Error: 0x9A0008
    $module = "disk_bundle_vs_44409"
    Tag: 0xF9CB46CC20081F1B

 

 

Beginner
Posts: 2
Comments: 9

Top

Looking more into the acrocmd I think export archive may be more along the lines of what I am trying to do.  I am going to play with that some, but if you have some thoughts on my above errors please let me know.

Forum Star
Posts: 22
Comments: 2533

Top

Hi Aaron,

The command itself looks ok. The error you get is related to inability to connect to Acronis Storage Node machine (IP: 10.1.3.16). It could be firewall blocking the connection on 9876 port between the machine where you run acrocmd and the Acronis Storage Node machine. It's quite hard to advise properly further without checking the actual environment (to validate the ASN vault names, connection between the components, the archive files structure, etc.), so I'd really recommended you to contact our support team for assistance with the issue.

Thank you. 

Beginner
Posts: 2
Comments: 9

Top

I'm running acrocmd from the storage node machine, so there shouldn't be any blocking issues.  

I'm a little leery of contacting the official support.  I've done it twice for other issues and so far you've been twice as helpful as they've ever been, they never seem to understand my issue, and they take ages to respond.  :(

Beginner
Posts: 2
Comments: 9

Top

ah-hah!  I've got an export-archive successfully running now from the personal vault to a newly created managed vault.  I just explicitly gave the command my domain admin credentials (even though I was logged onto the server with that user and ran acrocmd as that user) and that seemed to rectify that error.  I'm guessing it has something to do with how it attempts to communicate when it uses the bsp:// format, and it doesn't recognize the cached credentials as it doesn't realize it is the same machine.

Forum Star
Posts: 22
Comments: 2533

Top

Hi Aaron,

I have the following thoughts left to try (if nothing helps then the issue still should be processed through our support team):

1) Run CMD (where you run acrocmd) via "Run as administrator" option, so that acrocmd is running with administrator privileges on the machine.

AND

2) Provide credentials to access the ASN vault in the acrocmd parameters:

acrocmd replicate backup --loc=J:\BFHC-Benton\Data --arc=Archive(1) --target=bsp://10.1.3.16/BFHC-Benton --credentials=administrator,password --target_arc=BFHC-Benton --progress --backup=all

Thank you. 

Beginner
Posts: 2
Comments: 9

Top

I did step 2 only and it is 54% completed running the command with 20 minutes estimated remaining.