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Acronis Backup 12 Will Not Install Without A Management Server

Beginner
Posts: 3
Comments: 0

Hello,

I am trying to install Acronis Backup 12 on a brand new Windows 10 laptop and it tells me it needs to connect to a management console.  I was running version 11 on my old machine as a stand alone app no problem with a paid license.  I did the free ugrade to 12 and bought a new laptop and now I cannot install.

Do I have the right installer?  Am I doing something wrong?

Support had a remote session and seemed perplexed, told me they will get back to me but never did.

 

Thank You,

Adam

Regular Poster
Posts: 2
Comments: 288

Hi

Can you provide screenshot of error in the installer and Windows edition? Is it Windows 10 Home?

Beginner
Posts: 1
Comments: 6

Is this the same error, (screenshot for windows 8.1 pro)

 

 

 

Attachment Size
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Regular Poster
Posts: 2
Comments: 288

Adam, Lee, we will fix this issue in the hotfix.

Beginner
Posts: 0
Comments: 2

Habe leider genau das gleiche Problem. Kann Backup 12 weder als Upgrade, noch als komplett neues Programm instalieren. Benutze Windows Home 10. wie bekommt man den Hotfix und wann?

Regular Poster
Posts: 2
Comments: 288

We are going to release hotfix at the end of August.