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[Solved] Acronis Backup Subscription licenses are not assigned to VMware hosts in cluster

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Regular Poster
Posts: 28
Comments: 334

Just registered my Acronis Backup Subscription licenses and want to assign them to my VMware hosts.

I have 3 hosts in a Cluster, but only one license has been assigned.

Steps to reproduce:
1) Select all hosts from VMware Cluster
2) Assign licenses
Result will  be one assigned license and two messages "Resource is already assigned".

Snippet from lssvc-000010.output:
[file]
[I 160803 18:03:46 web:1946] 200 GET /subscriptions/<GUID stripped>/resources/ (127.0.0.1) 405.57ms
[I 160803 18:03:50 exceptions:23] {}
[I 160803 18:03:50 exceptions:23] {}
[/file]

In license overview only one assigned license is shown.

Assigning license for a standalone VMware host works.

Thanks!

 

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Regular Poster
Posts: 28
Comments: 334

Other way round, if I assign a license to one host (unit of 3-host-Cluster) all three hosts are shown in "Assigned licenses" but only one license is "in use" in license overview.

Regular Poster
Posts: 28
Comments: 334

There seems to be some background tasks which do the work.

Sorry for my unpatientness, again...

 

Regular Poster
Posts: 2
Comments: 209

Hi, thank you for the report. This issue already fixed and will be available in the nearest updates.