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Activity Details Issue

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Forum Member
Posts: 15
Comments: 21

Hi,

Just noticed AB12 has two "Pending" backup entries from a long time ago in the "Activities" log.  See attached pictures. The first picture is the oldest entry in the Activities listing and the second picture is the "Activity Details" report of one of those listings (doesn't matter which as they say the exact same thing).

Where are these logs kept on the computer so I can either erase or move them out?  I am not sure, but perhaps these "Pending" issues are robbing computer resources and/or interfereing with AB12's function.

Thanks,

Chris

Attachment Size
snap1.jpg 128.34 KB
snap2.jpg 78.57 KB
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Frequent Poster
Posts: 2
Comments: 549

Hello Christopher,

This looks more like a synchronization issue than an actual pending activity.

What happens if you restart the Acronis Management Server service on the backup server and Managed Machine service on the remote agent?

Thank you.

Forum Member
Posts: 15
Comments: 21

Hi Igor,

Does not do anything.  Still have those pesky Activities Details.  Where is that database so I can manually elimiante them?

Chris

Frequent Poster
Posts: 2
Comments: 549

Hello Christopher,

Sorry for the late response, did not notice your answer. Is this still an issue?

Forum Member
Posts: 15
Comments: 21

Hi,

Yes they are still there...three of them with the never ending rotating circle.

Chris