BACKUP 12.5 INSTALLATION ISSUE
I need to know how to use and where to install Backup 12.5 to restore a corrupted C drive. I was told it must be on an internal drive as opposed to the current c drive i had to install which is an external SSD that I had to use until I can get my original C drive back online. The original C drive had the program installed and my backups are on an external drive currently using drive letter G I am using Windows 10 Home 64bit and my system is an Alienware 17 R3 . It doesn't make sense that you have to run the program from a drive which is corrupted without a healthy OS and therefore unbootable in order to restore its OS. -
I have installed the program on the current external c drive but the installation fails to install agents and so I can't browse or recover from my backups. One other note, my backups are TIBX and not TIB. Will this be a problem also?
Thanks in advance for any help you can offer.