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Catalog not available for units

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Beginner
Posts: 6
Comments: 10

Hi all,

I wanted to set up a 12.5 environment from scratch; it should be used on 2 different sites with one managementserver.

After installing the needed components incl. storage node with catalog on the Site 1 server, I registered it to "Unit 1".
When selecting "Unit 1" however, there is no catalog available (neither in overview, nor when adding a location). Catalog is seems only available when view is switched to "Organization".

Is it possible provide the catalog service to units? How can this be achieved?

Kind regards

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Forum Hero
Posts: 46
Comments: 7185

Hi Segbe,

I'm not a 12.5 user so am no help here.  However, I would recommend reposting over in the 12.5 forum where it's likely to get more views and responses from people who do use it.

https://forum.acronis.com/forum/acronis-business-products-discussions/acronis-backup-125

Beginner
Posts: 6
Comments: 10

Hi Bobbo,

thanks for the quick reply.
When creating a new thread, it automatically gets placed into "Non-product related -> Off topic". Good for moderation purposes, not so good for people who know where to post.

Kind regards.

Support specialist
Posts: 0
Comments: 343

Hello SEGBE.

Please make sure that you installed the catalog service and added it to this specific unit. In order to perform these operations please follow Settings-> Storage Nodes and click Add Storage Node. 

Beginner
Posts: 6
Comments: 10

Hello Maria,

I installed the components in this order:

  1. Managementserver
  2. Created units on managementserver
  3. Installed Storage Node, selected desired unit during installation

After installation, I can see the storagenode assigned to the selected unit, but not the catalog.

Kind regards

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Support specialist
Posts: 0
Comments: 343

Hello SEGBE,

have you installed catalog service for this unit as described in documentation? It should be installed separately, the same way as a storage node (click on Add storage node and follow instructions provided above).

Beginner
Posts: 6
Comments: 10

Hello Maria,

to be sure, I uninstalled all components from the Storage Node.
Afterwards I selected only Catalog, entered the Managementserver and selected Unit 1. Even with this done, Catalog is only visible for Organization, but not Unit 1.

Forum Moderator
Posts: 109
Comments: 4065

Hello SEGBE,

According to our internal sources, the catalog service is currently only available for the root unit (Organization). There are plans to implement support of cataloging for units (internal ID for ref ABR-139249), but no ETA so far.