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Delete orphaned jobs !!

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Beginner
Posts: 1
Comments: 2

Hello
I have the problem, that after a restart of 2 ESXi-servers the "Acronis backup VA ..." machines can not be started anymore. That would not even be the problem !! Since then I have 3 backup jobs in the activity monitor that can not be aborted because the associated "Acronis Backup VA ...." services are not active. How do I get these jobs deleted ?? As a result, he can no longer secure the server - message: Server are already secured!

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Support specialist
Posts: 0
Comments: 817

#1

Hello Volker,

welcome to Acronis forums!

We recommend that you delete these Agents from AMS and then delete Virtual Appliances from your ESXi server. After that please deploy new VAs. There will be applied your backup plans.

Beginner
Posts: 1
Comments: 2

#2

Hello Maria 

The Virtual Appliances is deleted and newly set up. The Virtual Appliances is also deleted in Acronis. The plan is already deleted !! The job is about 1 month at 52% and can not be canceled!

Support specialist
Posts: 0
Comments: 817

#3

Hello Volker.

Please follow instructions on stopping activities from the respective KB article.

If it still does not help, please make a screenshot of this activity. Please also follow Overview -> Activities and search for this stalled activity. If you succeed in finding it, please download the log and share it here along with a screenshot.

Beginner
Posts: 1
Comments: 2

#4

Hello

Thank you for your support !!!

Support specialist
Posts: 0
Comments: 817

#5

Hello Volker,

we are glad the issue is resolved. Thanks for sharing the outcome - it would be helpful for other forum users.