Not able to add Device in Acronis Server Manager.
Acronis Server Manager (ASM) installed in Node-1, network series 192.168.40.X.
Device (Node) trying to add in ASM is on another network 172.20.40.X beyond Cisco Firewall. In Cisco firewall port required for deploying Acronis agent, 25001 & 445 is open.
When I am adding node with node name I am getting an error as below.
Failed to check credentials for specified account.
Windows error: (0x80070035) The network path was not found
Refer attached screenshot "Problem-1"
When I am adding node with IP its deploying Acronis agent in device on network 172.20.40.X, but that node is not visible in ASM under Devices>All Devices.
Can anyone help me to solve this problem?
Thank you for your response.
What you mentioned in your reply is already implemented, issue is still there. Let me give some more information here.
Acronis Server Manager (ASM) installed in Node-1, network series 192.168.40.X. This Node-1 is in Workgroup.
Device (Node) trying to add in ASM is on another network 172.20.40.X beyond Cisco Firewall. This node which need to be add in ASM is a Domain node in 172.20.40.X network beyond Cisco Firewall.