Start the Backup Management Console
Since installing Acronis Backup 12.5 Update 4, we have no access to the Backup Management Console. When logging in, it indicates that the data is being loaded. After a short while, the login window will reappear without opening the dashboard.
Is there a known problem or what can this behavior be?
Previously we had Acronis Backup 12.5 Update 3 installed.
Thank you for your feedback. I will contact the support in Germany regarding the data.
Please write here if a solution was found.
our engineers are working on fixing this issue. The fix will be released as a patch, and it will be announced here on the forum.
Try to repair the Acronis installation. In my case it helped.
We have repaired the installation and now the version 126.96.36.19960 64-bit installed.
Unfortunately, the problem persists and we can not connect to the management console.
Please make sure that you've updated Acronis Agents as well as the Management Console to the build #13160.