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Unable to revoke/assign existing Office 365 licenses on 12.5 backup

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Beginner
Posts: 2
Comments: 0

Have two Office 365 mailbox licenses of 5 assigned on a dead server. Need to reassign them to a replacement server. 1. Do not see any way to revoke the assigned licenses. 2. Cannot assign any of the three unassigned mailbox licenses. 3. Support page says Office 365 backup is an unsupported product?

Thanks for your help.

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Support specialist
Posts: 0
Comments: 537

Hello Bill,

this issue you reported should be investigated by Acronis Support Engineers. Please select Acronis Backup Workstation Subscription product when contacting Acronis Support Team 

Forum Moderator
Posts: 116
Comments: 4414

Hello Bill,

did you succeed in resolving the issue? We'd be grateful if you shared the solution with the community, so that other users with similar situation can benefit from it. Thank you in advance!