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Problem to connect to Database

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Can´t connect Acronis Backup Advanced SP to the Sharepoint Database: Code: 0x80131904 Nachricht: Netzwerkbezogener oder instanzspezifischer Fehler beim Herstellen einer Verbindung mit SQL Server. Der Server wurde nicht gefunden, oder auf ihn kann nicht zugegriffen werden. Überprüfen Sie, ob der Instanzname richtig ist und ob SQL Server Remoteverbindungen zulässt. (provider: Shared Memory Provider, error: 40 - Verbindung mit SQL Server konnte nicht geöffnet werden) Ausnahme: System.Data.SqlClient.SqlException Stapelüberwachung: bei System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) bei System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning() bei System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity) bei System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, SqlConnection owningObject) bei System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, TimeoutTimer timeout) bei System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, TimeoutTimer timeout, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance) bei System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance) bei System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection) bei System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options) bei System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject) bei System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject) bei System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) bei System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) bei System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) bei System.Data.SqlClient.SqlConnection.Open() bei Acronis.MsSql.InstanceAccessor.Execute(ConnectionStringBuilder connectionStringBuilder, InstanceAction action) bei Acronis.MsSql.InstanceAccessor.ProvideAccessFor(InstanceAction action) bei Acronis.MsSql.DatabaseInfoProvider.GetDatabaseInfoCollection(InstanceInfo instance, Credentials credentials) bei DataExtractor.Models.Tools.GetDatabaseInfo(Dispatcher dispatcher, MainWizardController controller, InstanceInfo instanceInfo, CredentialStorage credentialStorage, Credentials defaultWidowsCredentials)

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can´t reach the phone Support either

(Germany)

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Hello Daniel,

as far as I see you have an open support case. Please be sure your support professional helps you to find a solution as soon as possible!

Thank you.

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Good day

I am getting the same error - what was the solution?

 

Code:  0x80131904

Message:  A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)

Exception:  System.Data.SqlClient.SqlException

Stack trace:
   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)
   at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)
   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions)
   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnectionOptions userOptions)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection)
   at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
   at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry)
   at System.Data.SqlClient.SqlConnection.Open()
   at Acronis.MsSql.InstanceAccessor.Execute(ConnectionStringBuilder connectionStringBuilder, InstanceAction action)
   at Acronis.MsSql.InstanceAccessor.ProvideAccessFor(InstanceAction action)
   at Acronis.MsSql.ServerNameProvider.GetServerName(InstanceInfo instance, Credentials credentials)
   at DataExtractor.Models.Tools.GetServerName(Dispatcher dispatcher, MainWizardController controller, InstanceInfo instanceInfo, CredentialStorage credentialStorage, Credentials defaultWidowsCredentials)

Code:  0x80004005, 0x0035

Message:  The network path was not found

Exception:  System.ComponentModel.Win32Exception

Stack trace:

 

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Hi,

the Support solved the Problem. Can´t remeber details.