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Incremental backup not work

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Beginner
Posts: 1
Comments: 0

Hi can anyone help,

I’ve Acronis 11.5 that running at MS server 2008 and MSSQL 2008 that incorporated with something application. I often restart incremental backup service to resume the Acronis by restarting MS server when I got the error about “failed to create volume snapshot”. I noted error is always related MSSQL but I’ve no idea how can treat it. Anyone can suggest? The error list as follows.

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Acronis 11.5

Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
$module = "disk_bundle_vs_37975"
Tag: 0xA5695862AAF8E69E
Failed to start creating the volume snapshot.

Error code: 0x10C442
$module = "disk_bundle_vs_37975"
Tag: 0x14181C22EF45B0F6
The shadow copy provider had an error. Check the System and Application event logs for more information.

Error code: 0x9
code = 2,147,754,758 (0x80042306),
$module = "disk_bundle_vs_37975"
Tag: 0x2AACB7B2AB852AC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39289
Fields: $module : disk_bundle_vs_37975
Message: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.

Error code: 0x70021
$module = "disk_bundle_vs_37975"
Tag: 0xA5695862AAF8E69E
Failed to start creating the volume snapshot.

Error code: 0x10C442
$module = "disk_bundle_vs_37975"
Tag: 0x14181C22EF45B0F6
The shadow copy provider had an error. Check the System and Application event logs for more information.

Error code: 0x9
code = 2,147,754,758 (0x80042306),
$module = "disk_bundle_vs_37975"
Tag: 0x2AACB7B2AB852AC
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e69e
Fields: $module : disk_bundle_vs_37975
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0f6
Fields: $module : disk_bundle_vs_37975
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147754758, $module : disk_bundle_vs_37975
Message: The shadow copy provider had an error. Check the System and Application event logs for more information.
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MSSQL Error

01/06/2014 21:51:34,Backup,Unknown,BACKUP failed to complete the command BACKUP DATABASE MTRSBM_BAK. Check the backup application log for detailed messages.
01/06/2014 21:51:34,Backup,Unknown,Error: 3041 Severity: 16 State: 1.
01/06/2014 21:51:34,Backup,Unknown,BACKUP failed to complete the command BACKUP DATABASE MTRSBM. Check the backup application log for detailed messages.
01/06/2014 21:51:34,Backup,Unknown,Error: 3041 Severity: 16 State: 1.
01/06/2014 21:51:34,spid72,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin: failure on backup device '{9E7DD2D4-0BCC-4284-9FD0-DA9E90421BA6}2'. Operating system error 995(The I/O operation has been aborted because of either a thread exit or an application request.).
01/06/2014 21:51:34,spid72,Unknown,Error: 18210 Severity: 16 State: 1.
01/06/2014 21:51:34,spid70,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin: failure on backup device '{9E7DD2D4-0BCC-4284-9FD0-DA9E90421BA6}1'. Operating system error 995(The I/O operation has been aborted because of either a thread exit or an application request.).
01/06/2014 21:51:34,spid70,Unknown,Error: 18210 Severity: 16 State: 1.
01/06/2014 21:51:32,spid70,Unknown,I/O was resumed on database MTRSBM. No user action is required.
01/06/2014 21:51:32,spid72,Unknown,I/O was resumed on database MTRSBM_BAK. No user action is required.
01/06/2014 21:51:25,spid72,Unknown,I/O is frozen on database MTRSBM_BAK. No user action is required. However if I/O is not resumed promptly you could cancel the backup.
01/06/2014 21:51:25,spid70,Unknown,I/O is frozen on database MTRSBM. No user action is required. However if I/O is not resumed promptly you could cancel the backup.

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