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Trial?

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Beginner
Posts: 2
Comments: 2

I'm trying to figure out if this software works for us. We have 1 ESXi server with about 5 VMs running on it. The problem is we have iSCSI initiators running inside a couple of the VMs. As far as I can tell, we can run Acronis Advanced and use the VMWare appliance to backup the regular VMs while using agents to backup the 2 VMs with iSCSI inside. Is that correct? Do we just purchase 1 license of the Virtual for this? Or do we need 1 license for each machine?

Also I'm try to test the software but every time I go to backup a VM I get an error that there's no license installed. The manual says to select trial mode on install but I'm not presented with this option. Any help?

Thanks.

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Forum Star
Posts: 124
Comments: 2672

Hello Rick,

according to licensing policy of Acronis Backup you need one license of Acronis Backup Advanced for VMware per one physical host.

And to start your trial you just need to open the client and login with your Acronis account credentials.

Thank you.

Beginner
Posts: 2
Comments: 2

I logged in but then I get this error every time I try to backup a VM.

Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_glx_pic_38774
Message: Failed to execute the command.
--------------------
Error code: 32834
Module: 114
LineInfo: c35c04057128fda9
Fields: $module : disk_bundle_tape_off_glx_pic_38774
Message: Backup of virtual machines has failed.
--------------------
Error code: 32853
Module: 114
LineInfo: c35c04057128fdeb
Fields: $module : disk_bundle_tape_off_glx_pic_38774
Message: Not all virtual machines have been backed up.

Error code: 32852
Module: 114
LineInfo: c35c04057128fe3d
Fields: $module : disk_bundle_tape_off_glx_pic_38774
Message: Failed to back up virtual machine 'ServerA'.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d2b7
Fields: $module : disk_bundle_tape_off_glx_pic_38774
Message: Failed to prepare for backing up.
--------------------
Error code: 32850
Module: 114
LineInfo: 7d0f647ae0a6c480
Fields: $module : disk_bundle_tape_off_glx_pic_38774
Message: There is no license required to perform the operation with 'ServerA'.
--------------------
Error code: 32821
Module: 114
LineInfo: 7d0f647ae0a6c593
Fields: $module : disk_bundle_tape_off_glx_pic_38774
Message: Cannot find an Acronis Backup edition that provides the following functionality: 'FEATURE_ABR_VIRTUAL_AGENT_ESX'.
--------------------

Am I missing something?