Acronis Backup Advanced 11.5 for Hyper-V Backup issue
My use Acronis Backup Advanced 11.5 for Hyper-V version 11.5_38774
Hype-v version is Windows Server 2012 Hyper-v
backup VM Acronis show > backup Complete
but windows server 2012 even log show one warning and one error log
event id : 10170
Requester reported unsuccessful backup for the virtual machine 'SMTP'. (Virtual machine ID 0935BDE2-B229-494E-AF77-892BFB4B026C)
event id : 10160
The operation failed.
How can we solve ? Thanks
In case the VM backup is still created successfully (you can see it in the backups list and can check its contents) it makes sense to check out the following troubleshooting guide http://technet.microsoft.com/en-us/library/ee692290%28v=WS.10%29.aspx . The next step is to contact our support team for further investigation. Looks like the backup is working as it should, but there is a false error reported in Windows event log, but it needs to be confirmed of course.
Acronis Virtualization Program Manager