Synchronization problems between AMS and VAs
We are using Acronis Backup Advanced for vCloud.
We are facing synchronization problems between the VA and the AMS.
As can be seen in the attached images, it happens that there are tasks that at the level of the virtual agent complete around 10:30 PM 06/01/2018 and at the AMS level at 08:54 AM the following day (07/01/2018) the work appears as in process, with a 17% advance. For this example, we focus on the following job: 0109AGESIC-COESYS_System_10PM-Diario-Retencion-15dias.
Additionally, many jobs appear in the "Deploying" state in the AMS and at the VA level they appear as executed + completed, and at the vaults level there are backups of the day.