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Cannot delete backup data.

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Beginner
Posts: 1
Comments: 0

I tried Acronis Cloud backup about a year ago and ended up not using it as planned. I deleted all the backup jobs but now I get a daily email that I'm 747GB over quota and I can not for the life of me find where to go and delete this data so that I stop getting these alerts. 

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Forum Moderator
Posts: 117
Comments: 4435

Hello Brendan,

Welcome to Acronis forums! Under your account I don't see any active Cloud quotas. Do you have any other Acronis accounts (if yes, send me the registration email in a personal message) ? Could you also attach a screenshot of a notification you receive.

Thank you! 

Forum Moderator
Posts: 117
Comments: 4435

Hello Brendan,

I've replied in PM. Please let me know if you have any questions or need assistance.