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Can't BC backup Office 365 Teams?

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Beginner
Posts: 2
Comments: 1

I have a customer starting off with Teams as a possible replacement for shared network drives. In the spirit of user driven IT they've already made the move without consulting us so naturally we're behind out of the gate.

I've checked Acronis BC to verify data protection is OK, but to my supprise I can't find any trace of Teams, groups or back end Sharepoint. Mailboxes and Onedrive backup is in place and users properly discoverer. But Sharepoint and Groups are empty. Doesn't Acronis BC support Teams?

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Support Engineer
Posts: 0
Comments: 57

#1

Hi Jørgen!

 

If by Teams you mean Sharepoint Group (team) sites, Acronis Data Cloud is able to back them up, they will appear under "All site collections" or "All groups" in the Microsoft Office 365 tab.

 

If you mean Office 365 Teams (https://products.office.com/en-us/microsoft-teams/group-chat-software), this is not supported yet.

 

If some of the groups are not discovered, please submit a support request that would include screenshot from SharePoint web overview depicting the missing sites.

Beginner
Posts: 2
Comments: 1

#2

Thanks for your answer. Sadly it's Office 365 Teams, not Sharepoint Team Sites. 

Is there a roadmap available that shows planned upgrades and deployments? Without support for Teams we're not living up to our comitment to protect the business. We'll have to consider other solutions on a short time or more permanemt basis depending on whether or when support for these components that users deploy by themselves are available.

Support Engineer
Posts: 0
Comments: 57

#3

Jørgen, I'm sorry to hear that!

 

Acronis does not make public road maps. I did add your feedback to the dev team's dashboard, so it will be one more vote towards making a decision to implement Office 365 Teams backup.

Concerning planned upgrades and deployments, check in with your reseller, they have contacts with the Account Management team at Acronis. This would be the way to have the most updated information.