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The computer is not backing up and has 100% cpu

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Forum Member
Posts: 22
Comments: 12

The computer is not backing up and it has 100% cpu, a few days to go, realizing several machines behaving this way. the acronis managed machine process running with high cpu

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Forum Moderator
Posts: 113
Comments: 4341

Hi!

Please refer to the article Troubleshooting Hardware Resources Overuse that provides information on how to diagnose and solve such issues. 

Forum Member
Posts: 22
Comments: 12

hi Ekaterina, if think my my problem is similar 32587: Acronis Backup Advanced: Acronis Management Server Causes CPU Overload, but my product is acronis backup cloud. 

thanks

Forum Moderator
Posts: 113
Comments: 4341

Hi Suporte, 

Steps from the article are still valid for Acronis Backup Cloud. Basically, if this is not one of the known performance issues described in the article, it's recommended to collect diagnostic information listed in the article and pass to the support engineers for investigation.