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error 1603 in msi installation

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Forum Member
Posts: 24
Comments: 13

i made msi installation and when i ran , i had error 1603.

 

installation details are attached.

Attachment Size
log-name.log 275.77 KB
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Professional Services Manager
Posts: 5
Comments: 60

Hello!

 

The installation log shows failure, but we have to know the full details related to installation.

I would like to ask you to submit a ticket through the support team so we could convey full investigation.

Before you do that, esnure that your system is supported:

https://www.acronis.com/en-us/support/documentation/BackupService/index.html#33496.html

 

General article wit hints on troubleshooting installation is here -> https://kb.acronis.com/content/45866

 

Let me know if you'd be able to solve the issue without reaching the support team!

Forum Member
Posts: 24
Comments: 13

hi my windows is windows 10 home single language but error persists.

 

Thanks.

Forum Moderator
Posts: 238
Comments: 6961

Suporte wrote:

hi my windows is windows 10 home single language but error persists.

If the issue still persists, please submit a support ticket per https://www.acronis.com/en-us/support/serviceprovidertemplate/ for investigation.