Skip to main content

Error - "The handle is invalid" at multiple clients

Beginner
Posts: 2
Comments: 2

Good day Forum!

Starting on January 9 2019, we are experiencing failed backups over multiple clients with the following error:

Windows error: (0x80070006) The handle is invalid 

I have tried updating the agents to resolve the issue, but this does not seem to be working.

Is this a known problem? Is anyone else experiencing this?

Beginner
Posts: 2
Comments: 2

The issue has been resolved.

In our case it was due to Windows Updates, KB4480970, that broke SMB on our backup storage.

Uninstalling this resolved the issue.

Forum Moderator
Posts: 100
Comments: 3768

Christiaan,  thank you for the update and sharing the information of how you resolved this issue which will be of value for other users.