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Error - "The handle is invalid" at multiple clients

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Beginner
Posts: 2
Comments: 2

Good day Forum!

Starting on January 9 2019, we are experiencing failed backups over multiple clients with the following error:

Windows error: (0x80070006) The handle is invalid 

I have tried updating the agents to resolve the issue, but this does not seem to be working.

Is this a known problem? Is anyone else experiencing this?

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Beginner
Posts: 2
Comments: 2

The issue has been resolved.

In our case it was due to Windows Updates, KB4480970, that broke SMB on our backup storage.

Uninstalling this resolved the issue.

Forum Moderator
Posts: 109
Comments: 3991

Christiaan,  thank you for the update and sharing the information of how you resolved this issue which will be of value for other users.