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Beginner
Posts: 1
Comments: 0

Hi All,

I have a error with a PC with Failed to parse the XML.

I had this issue before in other machines and a simple restart was able to fix it but not this time.

PC info:

Installed agents:
Agent for Windows (64-bit) (12.0.3917)
Operating system:
Microsoft Windows 7 Professional
CPU:
Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz
RAM:
7.69 GB

 Here is the error:

Warning:Failed to parse the XML.
Error:Backup failed
Error
Failed to parse the XML.
Date and time
Aug 28, 2017, 12:26:58 PM
Code
0x01350016+0x01350016+0x01330029+0x01350016+0x01350016+0x01330021+0x003B0001+0x003B0001
Module
309
Message
Backup failed

Additional info:
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"mms_vsa64_3917","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'Marian to the cloud back up'
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"agent_protection_addon_vsa64_3917","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'Marian to the cloud back up'
------------------------
Error code: 41
Module: 307
LineInfo: 0xE6792A5EE190DDE7
Fields: {"$module":"agent_protection_addon_vsa64_3917"}
Message: Failed to execute the command.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"mms_vsa64_3917","CommandID":"6F33AD8F-B487-4B18-87A3-C5DBD7B77B95"}
Message: TOL: Failed to execute the command. Checking sources and vault in backup plan
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"gtob_ensure_backup_invariants_command_addon_vsa64_3917","CommandID":"6F33AD8F-B487-4B18-87A3-C5DBD7B77B95"}
Message: TOL: Failed to execute the command. Checking sources and vault in backup plan
------------------------
Error code: 33
Module: 307
LineInfo: 0x5D2A9295CC9442E7
Fields: {"$module":"gtob_ensure_backup_invariants_command_addon_vsa64_3917"}
Message: EnsureBackupInvariantsCommand: Failed to prepare the location for the backup archive.
------------------------
Error code: 1
Module: 59
LineInfo: 0x09A79F20828BCAB0
Fields: {"IsReturnCode":"1","$module":"disk_bundle_vsa64_3917"}
Message: Failed to parse the XML.
------------------------
Error code: 1
Module: 59
LineInfo: 0x7679E7B9A7EB67F2
Fields: {"line":"1","$module":"disk_bundle_vsa64_3917","column":"1"}
Message: Failed to parse the XML.
 

 

Forum Member
Posts: 2
Comments: 24
mvp

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Hi Norberto

Would you please be so kind as to elaborate on your backup selection, what exactly are you trying to backup?

Would you be able to provide details such as "What to Backup" and if you are replicating a backup?

Regards