Initial Seeding

Hi Antoine

Can you please provide clarity on the following:

Which version of Acronis Backup are you using?

Was "Initial Seeding" in backup option enabled before the backup was made and left enabled afterwards?

Did the seed loading backup complete successfully?

To which device was the seed loading device made? (Local machine, external device etc)

Which Acronis cloud are you using?

With this information I will be able to advise you on how to proceed to upload the data to the cloud.

Best regards

Hi Jays,

Finally, I managed to upload my backup. I followed the KB56070 : https://kb.acronis.com/content/56070
I had a problem with Python installation.

The procedure remains complicated for a novice like me ;-)

Hi Antoine

I am glad you have managed to upload your data to the cloud. The process going forward is very simple if you require it in future:

1. Create backup set with the seed loading option enabled

2. Point backup to an external device

3. Once backup is complete plug the external device into the machine where you have installed Python

4. Open CMD as admin and run the following commands:

• is_info <path> (To find the IS token)
• is_me <path> (To execute the upload)

Please also take note of the following

1. You do not need to install Python every time you want to perform a seed loading you can keep using the same machine were Python is installed on

2. You can run multiple seed loading jobs at the same time but I would recommend that you limit one job per 20 MB of internet speed

3. Please do not delete the initial seeding backup plan as without this incremental backups will not continue 

Please feel free to inbox me if you require any further assistance or require any additional information I will be glad to assist you.

Regards

I take note of your information

Thank you very much for the follow up 

Hi everyone,

I have uploader my initial seeding (see below) but I can not start
incremental backups now.

I have the following error message : Cannot create an incremental backup because file 'Inetdéco-5A21Axxx.TIB' has a zero size.
Code d'erreur 0x01350016+0x01350016+0x00A100FC+0x01490003+0x00010424+0x00010424+0x000003F8

Can you help me ?

Hello Antoine,

Looks like the issue described in Acronis Backup Cloud: incremental to an initial seeding backup fails with "Failed to create an incremental backup in backup archive".