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linux service not start

Forum Member
Posts: 20
Comments: 11

I installed acronis on a linux machine, but the system crashed and when I try to start the service again it does not return. i run comand sudo service acronis_mms start but  not start . when i check with command sudo service acronis_mms status , its stopped . 

linux centos .

Forum Member
Posts: 20
Comments: 11

Installed agents:

Agent for Linux (64-bit) (12.5.10790)

Operating system:





Intel(R) Xeon(R) CPU E5-2630 v3 @ 2.40GHz



62.9 GB

Support Engineer
Posts: 0
Comments: 50


Typically, most common cause would be some missing packages required for Agent for Linux to work.

Check that your system is supported, check that the packages are available -

Check the /var/log/messages for errors.


I would recommend to generate a system information report and submit a support request for further checks.

Collecting System Report ->


Thanks in advance!