linux service not start
I installed acronis on a linux machine, but the system crashed and when I try to start the service again it does not return. i run comand sudo service acronis_mms start but not start . when i check with command sudo service acronis_mms status , its stopped .
linux centos .
Agent for Linux (64-bit) (12.5.10790)
Intel(R) Xeon(R) CPU E5-2630 v3 @ 2.40GHz
Typically, most common cause would be some missing packages required for Agent for Linux to work.
Check that your system is supported, check that the packages are available - https://www.acronis.com/en-us/support/documentation/BackupService/index.html#42021.html
Check the /var/log/messages for errors.
I would recommend to generate a system information report and submit a support request for further checks.
Collecting System Report -> https://kb.acronis.com/content/54608
Thanks in advance!