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linux service not start

Forum Member
Posts: 19
Comments: 11

I installed acronis on a linux machine, but the system crashed and when I try to start the service again it does not return. i run comand sudo service acronis_mms start but  not start . when i check with command sudo service acronis_mms status , its stopped . 

linux centos .

Forum Member
Posts: 19
Comments: 11

Installed agents:

Agent for Linux (64-bit) (12.5.10790)

Operating system:

 

GNU/Linux

CPU:

 

Intel(R) Xeon(R) CPU E5-2630 v3 @ 2.40GHz

RAM:

 

62.9 GB

Support Engineer
Posts: 0
Comments: 43

Ola!

Typically, most common cause would be some missing packages required for Agent for Linux to work.

Check that your system is supported, check that the packages are available - https://www.acronis.com/en-us/support/documentation/BackupService/index.html#42021.html

Check the /var/log/messages for errors.

 

I would recommend to generate a system information report and submit a support request for further checks.

Collecting System Report -> https://kb.acronis.com/content/54608

 

Thanks in advance!