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New!! Acronis Backup Cloud Known Solutions

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Dear Acronis Community,

Here the Acronis Backup Cloud quick troubleshooting kit. Visit this link for the most recently published and the most popular articles. The solution you are looking for is most probably right here.
 

Thank you!

Beginner
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Hi,

one of our customers receives the following error when installing the agent:

"Connection to the server has been lost.

Failed to connect to the server. Response code: 403

Please check your Internet connection and try again."

He ran Port Checker and the result was Ok for all ports.

 

Could you please advice?

Dimitris