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acrocmd.exe get log ???

Beginner
Posts: 6
Comments: 17

Hallo,

i have following problem.
When i use the acrocmd.exe to get a log, there is nothing helpfull i the logfile
Using this: acrocmd get log --id=B796CF1E-213F-4234-8718-F153DBF1F386 --loc=c:\fullbackup.log

i get a file under drive c: in this file i only can see:

I want to get informations about the status of the task. ok or failed

I hope someone can help me.

Forum Star
Posts: 31
Comments: 1272

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Hello Dominic,

Thank you for posting question in our forum.

At my first look, I cannot see a syntax error in your command. However, you should use another location. Drive C: is on Server Systems not allowed to write. I suggest a subfolder for your location.

If this does not solve your issue, I suggest providing more information about your environment. In addition, a screenshot of the created log file would be helpful.

Let me know if you need additional help please.

Thank you.

Beginner
Posts: 6
Comments: 17

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Hallo Peter,

sorry for my late response.

Ich have tested it with this command: acrocmd get log --id=B796CF1E-213F-4234-8718-F153DBF1F386 --loc=e:\temp\fullbackup.log

File would be created unter: drive e:\temp\

with the message:

ID: B796CF1E-213F-4234-8718-F153DBF1F386
Log file: e:\temp\fullbackup.log

The operation completed successfully.

Only this i can find in this file:

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Posts: 31
Comments: 1272

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Hello Dominic,

Thank you for your reply.

Does your reply mean, that there is contained nothing? Do you have a screenshot of the content of this log file?

Let me know if you need additional help please.

Thank you.

Beginner
Posts: 6
Comments: 17

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Sorry, i can see this in the logfile:

log build="17440" version="11" product="Acronis Backup & Recovery 11 Management Console"

Forum Star
Posts: 31
Comments: 1272

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Hello Dominic,

Thank you for your reply.

Can you confirm, that your logs in Acronis Management Console contains more items for this ID? It seems, that you have the log for the Acronis Management Console instead of the log for the Agent. Please run the command on the machine, where you have installed the agent.

Please let me know if you have additional questions.

Thank you.

Beginner
Posts: 6
Comments: 17

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Hallo,

in the Log i can see all items for this ID. I run this command on the machine, where it is installed. I work only directly on this machine.

Same problem on a different server, with a clean new installation.

Both Small Business Server 2011

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Hello Dominic,

Thank you for your reply.

Can you tell me, what exact you want to archive by exporting a log via acrocmd?

There might be a another way to solve your task.

Let me know if you need additional help please.

Thank you.

Beginner
Posts: 6
Comments: 17

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Hallo,

i want to export the status of the job.
Ich want to see if the job runs fine every night, or is there a problem, that acronis coud not backup my server.
Later i will read this file with a thirdparty software.

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Posts: 31
Comments: 1272

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Hello Dominic,

Thank you for your reply.

That exact was, what I want to know.

By default, most Customer's are using the email notification or let report via SNMP or in Windows Event log. This matches the most common circumstances. Is there a special reason, why reporting via notification or Windows Event Log does not match your expectations?

What third-party tool you want to use then?

Please let me know if you have additional questions.

Thank you.

Beginner
Posts: 6
Comments: 17

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Hallo,

i want du use the advanced monitor from gfi.

What i can do, to make this possible per command line.

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Posts: 31
Comments: 1272

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Hello Dominic,

Thank you for your reply.

With 'advanced monitor from gfi' you mean the Product GFI Network Server Monitor™? If yes, it can read Windows Event logs. This should also work for your task.

If you I prefer that you describe more detailed, which monitoring software you want to use and what rather protocols it supports.

Again, Acronis Backup & Recovery 11.5 can support SNMP messages, WinPopup and can log into the Windows event log.
mean something other, please describe more detailed, how I can help you.

Please let me know if you have additional questions.

Thank you.

Beginner
Posts: 5
Comments: 7

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Same problem, if i want extract the log only this message appear on logfile after:

acrocmd get log --id=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX --loc=c:\logs\task.log

 

<log build="50064" version="11" product="Acronis Backup Management Console"/>