Acronis Backup & Recovery 10 creates it's own new archive

Thread needs solution
Nautilus
Beginner
Posts: 6
Comments: 13

Sometimes our Acronis Backup & Recovery 10 automatically creates it's own new disk archive in the personal vault instead of adding a new file to the existing archive (screenshot attached). Next day it works fine on it's own.

What could be the reason for that problem?

Attachment Size
acronis - new archive-1.JPG 76.59 KB
Thu, 03/17/2022 - 16:23
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Ekaterina
Forum Moderator
Posts: 242
Comments: 7045

Hello Nautilus,

I've never encountered such behavior, but I would make sure the original archive and the .meta folder are not blocked for writing by a third-party app like antivirus. Please refer to https://kb.acronis.com/content/46275 Additionally, if you are backing up to the multiple drives with the regular swap, please follow Acronis Backup & Recovery 10: Creating a Backup Plan to Removable Media (Multiple External USB/Flash Drives) 

Wed, 03/23/2022 - 09:55

Best regards,
Ekaterina Surkova | Forum Moderator

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