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Acronis Backup & Recovery 11 Build 17440 backup failure

Thread needs solution
Posts: 2
Comments: 3


I have an issue with the GFS backup scheme.

If I run Weekly or Monthly Backup, I have no issues.

But if I run Daily backup, I keep getting errors.

Please see below.

ProtectCommand: Failed to execute the command.
Additional info:
Error code: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Fields:  $module : agent_protection_addon_vs
Message: ProtectCommand: Failed to execute the command.
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields:  $module : disk_bundle_vs
Message: Backup has failed.
Error code: 1060
Module: 1
LineInfo: ba19e88dc5fea16a
Fields:  $module : disk_bundle_vs
Error code: 25
Module: 4
LineInfo: ce542e14da203b8b
Fields:  $module : disk_bundle_vs
Message: Error occurred while backing up.
Error code: 31
Module: 4
LineInfo: 35f34aff8801b59c
Fields:  $module : disk_bundle_vs
Message: Invalid usage.
Error code: 1
Module: 4
LineInfo: c847b314771c6034
Fields:  $module : disk_bundle_vs
Message: Error occurred while reading the file.
Error code: 2
Module: 4
LineInfo: 6517e0ecf4e101f1
Fields:  $module : disk_bundle_vs
Message: The end of the file has been reached.


I have restarted both the backup source and destination and could not find anything wrong.

Would someone be able to advise on this?


Choon How

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Forum Moderator
Posts: 123
Comments: 4737



Are you backing up Files/Folders or the whole system/drives? In our internal sources I've found several mentions of issues in the old builds, where backups failed with the same error message if there were more than 20k files in the file-level backup. I'd suggest trying to create a backup of a smaller amount of data to the same location and the same backup-scheme and if the new plan proves to be ok, split the original amount of data into smaller parts,