Acronis not seeing SSD on recovery
I just made a successful backup of a Dell XPS 13 laptop I have. I can browse the image and see everything it. Now I'm trying to restore it back and when I go to choose a destination, it's not seeing the drive listed. I've tried volume and disk restore options and neither can see the destination drive.
I don't understand how it sees it when I back it up, but not when I try to restore it. The computer boots up fine so I know there's no actual issue with the laptop itself. This happens with Linux or PE boot disks.
Any help would be greatly appreciated.
I figured out part of the problem. The image I uploaded was from an XPS 13 with a SATA SSD. The one I tried to download it to is an XPS 13 with a PCIE SSD.
Any idea how I can get it to recognize the PCIE SSD? Seems to work fine with the SATA version.
Thank you for your posting! Take a look at the following comment about Dell setting the controller mode to RAID by default. This could be exactly your issue and solution would be adding necesarry controller drivers to a WinPE-media or disabling RAID mode prior booting the machine into Acronis environment.