Backup Failures

Thread needs solution
Derek Simon
Beginner
Posts: 1
Comments: 1

Every couple of days I get the attached error message

Error message on the backups. Then the backups work for a couple of days, then fail again.

I also noticed that when I got in to the Buffalo device that it is backing up to it will tell me the username or password is wrong. but then if I click "Secure Connection" instead of "Log in" it will log me in as admin. I tried resetting the password on the device and that did not resolve this. I thought that it could be related. Any insight is appreciated!

Version 11.5

Attachment Size
Backup errors.txt 2.08 KB
Thu, 05/07/2020 - 15:40
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Maria Belinskaya
Support specialist
Posts: 0
Comments: 1342
#1

Hello Derek,

welcome to Acronis forums!

The activity log that you've shared show network connection problems: 

The specified network name is no longer available

Please try to change the backup destination to another network location and any local folder for testing purposes.

Fri, 05/08/2020 - 16:30

Best regards,
Maria Belinskaya | Acronis Forum Support Specialist

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support/

Derek Simon
Beginner
Posts: 1
Comments: 1
#2

I will do that! because it is an intermittent issue I will monitor it for a few days and let you know if that fixes it. Thank you! Have a great weekend.

Fri, 05/08/2020 - 16:56