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B&R VE 11 17437: issues after update

Thread needs solution
Beginner
Posts: 3
Comments: 3

Hi,

since i updated to 17437 backup fails random to different VM (both linux red hat and windows srv 2003/2008).

I used same configuration of precedent version that worked fine.

This is the error:

Code : 66.038(0x101F6)
Module : 1

Operation with partition '0-0' was terminated.
Details:
Write error.

Error code: 0x70004
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0x9D2DE1F088CBC4EE
Error occurred while renaming the file.

Error code: 0x40009
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0x3D9EA26F1BFDF11F
Too many open files

Error code: 0xFFF1
code = 24 (0x18),
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0xBD28FDBD64EDB900
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39287
Fields: $module : disk_bundle_tape_off_glx_pic
Message: Operation with partition '0-0' was terminated.
Details:
Write error.

Error code: 0x70004
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0x9D2DE1F088CBC4EE
Error occurred while renaming the file.

Error code: 0x40009
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0x3D9EA26F1BFDF11F
Too many open files

Error code: 0xFFF1
code = 24 (0x18),
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0xBD28FDBD64EDB900
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc4ee
Fields: $module : disk_bundle_tape_off_glx_pic
Message: Write error.
--------------------
Error code: 9
Module: 4
LineInfo: 3d9ea26f1bfdf11f
Fields: $module : disk_bundle_tape_off_glx_pic
Message: Error occurred while renaming the file.
--------------------
Error code: 65521
Module: 0
LineInfo: bd28fdbd64edb900
Fields: code : 24, $module : disk_bundle_tape_off_glx_pic
Message: Too many open files
--------------------

0 Users found this helpful
Beginner
Posts: 5
Comments: 14

Same as my customer's

Beginner
Posts: 3
Comments: 3

Backup constantly fails to different VM (not ever the same).

I'm waiting tomorrow for support in remote assistance because also the event code doesn't exist in KB.

0x0135003D+0x00728042+0x00728055+0x00728054+0x008F0003

I tried different configurations (VSS, simultaneous backups of VM, ecc.) without results.

Forum Member
Posts: 1
Comments: 70

"0x101F6 Too many open files" - are you doing backups to NAS and tried to reduce the number of VMs backed up in parallel (2 by default).
Do backups to a Windows share work?
What NAS models and firmware versions do both of you use?

Does 0x0135003D+0x00728042+0x00728055+0x00728054+0x008F0003 appear at the same time and what are the exact messages?

Beginner
Posts: 3
Comments: 3

Yes set to 1, but without results.

Don't tried on Windows share because i haven't a big share. But on NAS most of machines backup succesfully but random machine fails.

STORAGE NAS E-PRO 104-R
Model: Data Storage Software V6
Version: 6.0up80.8101.5626 64bit
Release date: 2011-08-18

Not at the same time (random machine and random time) and the message log is below.

Now i changed the Vault from unmanaged to managed (suggest of support) and now try another backup.

Last night another error become. Maybe there is a problem with this new release...

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 07/05/2012 1.12.13
Backup plan: Backup completo
Task: Full backup
Managed entity type: Virtual machine
Managed entity: srvpractor
Machine: APPACR02
Code: 66.038(0x101F6)
Module: 1
Owner:
Message:
Operation with partition '0-0' was terminated.
Details:
Write error.

Error code: 0x70004
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0x9D2DE1F088CBC4EE
Error occurred while renaming the file.

Error code: 0x40009
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0x3D9EA26F1BFDF11F
Too many open files

Error code: 0xFFF1
code = 24 (0x18),
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0xBD28FDBD64EDB900
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39287
Fields: $module : disk_bundle_tape_off_glx_pic
Message: Operation with partition '0-0' was terminated.
Details:
Write error.

Error code: 0x70004
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0x9D2DE1F088CBC4EE
Error occurred while renaming the file.

Error code: 0x40009
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0x3D9EA26F1BFDF11F
Too many open files

Error code: 0xFFF1
code = 24 (0x18),
$module = "disk_bundle_tape_off_glx_pic"
Tag: 0xBD28FDBD64EDB900
--------------------
Error code: 4
Module: 7
LineInfo: 9d2de1f088cbc4ee
Fields: $module : disk_bundle_tape_off_glx_pic
Message: Write error.
--------------------
Error code: 9
Module: 4
LineInfo: 3d9ea26f1bfdf11f
Fields: $module : disk_bundle_tape_off_glx_pic
Message: Error occurred while renaming the file.
--------------------
Error code: 65521
Module: 0
LineInfo: bd28fdbd64edb900
Fields: code : 24, $module : disk_bundle_tape_off_glx_pic
Message: Too many open files
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070004+0x00040009+0x0000FFF1+0x00000018

--------------------

Beginner
Posts: 0
Comments: 2

Hi,

I have a client that has failing backups for sometime now. Here is the log from the latest failure.

Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_vs
Message: Command 'Backing up' has failed.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs
Message: Failed to commit operations.
--------------------
Error code: 3
Module: 7
LineInfo: df81da2c74ec5020
Fields: $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 50266
Module: 16
LineInfo: 14181c22ef45ad89
Fields: $module : disk_bundle_vs
Message: Failed to read the snapshot.
--------------------
Error code: 341
Module: 16
LineInfo: 2aacb7b2ab852af
Fields: $module : disk_bundle_vs
Message: CRC error
--------------------

Forum Star
Posts: 27
Comments: 1940

CRC error is most likely caused by physical errors on disk. Use chkdsk /r to check the disk for physical errors.

Beginner
Posts: 0
Comments: 2

I "changed the license key" found from another post and it completed the backup and validation successfully. If it happens again I'll run chkdsk. Thanks